Terms of Service

Effective date: 2026-06-28

These Terms of Service are a binding agreement between you and Stature Cloud, Inc., a Delaware corporation. By creating an account, accessing, or using Stature, you agree to these terms, our Privacy Policy, Acceptable Use Policy, and Refund & Cancellation Policy.

If you use Stature on behalf of an organization, you represent that you have authority to bind that organization. Organization deployments may also be governed by a separate order form, master services agreement, or data processing agreement.

The service

Stature is a multi-tenant retrieval-augmented generation and chat platform. It creates, maintains, and exposes a citation-grounded dossier of an organization's or individual's expertise, drawn from content you upload and from publicly discoverable work attributable to you or your organization.

The service answers questions over that material with passage-level citations and can produce dossier exports in PDF, Markdown, or JSON. Specific features depend on your plan.

We may add, change, or remove features. We will not materially degrade a paid feature during a paid period without reasonable notice.

Accounts and eligibility

You access Stature through an authenticated account. You must provide accurate information, keep your credentials secure, and are responsible for activity under your account.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use Stature. The service is not directed to children.

Workspace access is governed by membership. Within a workspace, your visibility is bounded by your assigned role and clearance tier.

We may suspend or terminate access for breach of these terms, the Acceptable Use Policy, non-payment, or to protect Stature, customers, or third parties.

Your content

As between you and Stature, you or your workspace retain all rights in content you upload and in dossiers and answers generated from it. You grant Stature a non-exclusive license to host, store, copy, index, embed, process, and display that content solely to provide and maintain the service.

We do not sell customer content or personal information. We do not use customer content to train or fine-tune our own or any third party's foundation models.

You represent that you have the rights and lawful basis necessary to upload and process content through Stature. You must not upload regulated or special-category data, government identifiers, payment card data, or children's data except under a separate written agreement that permits it.

Plans, trials, and billing

Individual self-serve plans are Trial, Scholar, and Pro. Prices, feature differences, and usage allowances are described on the pricing page and may be adjusted prospectively.

The 14-day Trial requires a valid payment method at signup. At the end of the trial, your subscription automatically converts to the paid plan you selected and your payment method is charged unless you cancel before the trial ends. Billing is processed by Stripe. Stature does not store your full card details.

Paid subscriptions renew automatically until cancelled. You may cancel through the Stripe Customer Portal. Cancellation and refund treatment are governed by the Refund & Cancellation Policy.

Organization plans are sold through direct sales and are governed by the applicable organization agreement.

Acceptable use

Your use of Stature is subject to the Acceptable Use Policy. You must not attempt to access other tenants' data, bypass tenant isolation or clearance controls, attempt prompt injection or other attacks, or use Stature to violate the rights of others or applicable law.

Availability and support

We use commercially reasonable efforts to keep the service available, performant, and secure. Unless a separate written service-level agreement applies, availability targets are operational goals and not contractual service-level guarantees.

Stature relies on third-party infrastructure and model providers, including cloud hosting, large language model, embedding, transcription, billing, and email providers. We are not responsible for outages or degradation caused by providers we do not control, though we design for resilience where feasible.

Intellectual property

Stature, its software, user interfaces, documentation, and marks are owned by Stature Cloud, Inc. or its licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the service according to your plan.

If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use it without restriction or obligation to you.

Third-party services and subprocessors

Stature relies on subprocessors for hosting, authentication, payments, LLM synthesis, embeddings, transcription, social or creator ingestion, error tracking, analytics, and transactional email. The current list is in the Subprocessors page.

AI-generated output

Stature produces answers and dossiers using language models grounded in your source material with passage-level citations. Despite citation enforcement, AI-generated output may contain errors, omissions, or misinterpretations. Output is for informational purposes and is not professional, legal, medical, financial, or other regulated advice. You are responsible for reviewing and verifying output before relying on it.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, STATURE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE.

Limitation of liability

To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business, or anticipated savings.

Each party's total aggregate liability arising out of these terms or the service will not exceed the greater of the fees you paid to Stature in the twelve months before the event giving rise to the claim or one hundred U.S. dollars (US$100). Nothing limits liability that cannot be limited under applicable law.

Indemnification

You will defend, indemnify, and hold harmless Stature and its officers, directors, employees, and agents from third-party claims arising from your content, your use of the service in violation of these terms or law, or your breach of the representations above.

Stature will defend you against a third-party claim alleging that the service, as provided by Stature and used according to these terms, infringes that third party's U.S. patent, registered copyright, or trademark. This does not apply to claims arising from customer content, your combination or modification of the service, unauthorized use, or reliance on output contrary to these terms.

Termination and changes

These terms apply while you use the service. You may stop using Stature and cancel your subscription at any time. We may update these terms. For material changes, we will provide reasonable notice, such as email or in-app notice. Continued use after the effective date of a change constitutes acceptance.

Governing law and dispute resolution

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, together with applicable U.S. federal law. Subject to mandatory data-protection or consumer-law forums, the state and federal courts located in Delaware have exclusive jurisdiction over disputes arising out of these terms or the service.

Before filing a claim, you agree to try to resolve the dispute informally by contacting [email protected] and allowing 30 days for good-faith resolution.

Contact

Questions about these terms can be sent to [email protected]. Security questions can be sent to [email protected].